3 - 5 working days, exclude Saturday, Sunday & Public Holidays
A pair of contact lens + a lens case
Standard shipping takes 10 - 15 working days while Express Shipping takes 3-5 working days to deliver after shipped. Working Days exclude Saturday, Sunday and any public holidays.
All transit times are subject to Customs Clearance, transport conditions, weather conditions, volume of mail traffic and etc.
Please read Shipping for more information on Terms and Conditions.
Cancellation
Request made within 1 calendar day after order was placed - FULL refund.
Request made before shipped - 30% refund + shipping
Request made after shipped - Please see Return policy below
Toric lenses cannot be canceled once the order was placed as it's custom made.
Exchange
Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.
Return
For order after shipped, contacts can be returned at buyer's cost and 80% refund will be granted, exclude shipping. Returned contacts must be in original/ unused/ unopened/ sealed condition.
