Return, Exchange & Cancellation
- Request made within 1 calendar day after order was placed - FULL refund.
- Request made before shipped - 30% refund + shipping
- Request made after shipped - Please see Return policy below
Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.
For orders after they've been shipped, contacts can be returned at buyer's cost and 80% refund will be granted, excluding shipping. Returned contacts must be in original/ unused/ unopened/ sealed condition.