Return, Exchange & Cancellation

  • Cancellation
  1. Request made within 1 calendar day after order was placed - FULL refund.
  2. Request made before shipped - 30% refund + shipping
  3. Request made after shipped - Please see Return policy below

 

  • Exchange 

Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.

 

  • Return

For orders after they've been shipped, contacts can be returned at buyer's cost and 80% refund will be granted, excluding shipping. Returned contacts must be in original/ unused/ unopened/ sealed condition.