Return, Exchange & Cancellation
- Cancellation
- Request made within 1 calendar day after order was placed - FULL refund.
- Request made before shipped - 30% refund + shipping
- Request made after shipped - Please see Return policy below
- Exchange
Exchange is applicable when you received defective contacts, and we will send you replacement with the original shipping method.
- Return
For orders after they've been shipped, contacts can be returned at buyer's cost and 80% refund will be granted, excluding shipping. Returned contacts must be in original/ unused/ unopened/ sealed condition.